Returns & Refund Policy

DRAFT — Return and refund rules require business approval before launch. No return period or refund timetable has been confirmed.

For a question about an order or a product received, contact ASHU through the Contact Us page and provide the order number and a description of the issue. Do not include card details or passwords. The team can review the enquiry and explain the applicable next steps.

Before launch: confirm return eligibility, product-condition requirements, exclusions, request deadlines, return delivery costs, cancellation rules, refund methods and processing times. This draft does not establish a return entitlement or a promised refund period.